Frequently
Asked
Questions
What do I do to enquire about bricks ?
Once you have narrowed down your choices please contact us direct and we can assist you through the process. We have a network of sales advisors who you can discuss your requirements with, we can also call and see you to talk in person if you would prefer.
You can also take advantage of our free brick matching service, just contact us directly
Can I order samples ?
Yes we can supply a sample board or even full bricks to address of your choice, just contact our sales office via phone or email
Can we match brickwork from a photograph ?
Yes we can, our many years of experience of brick-making combined with our ability to hand blend, weather and offer numerous size options, help to ensure as good a match as possible to the original brickwork.
Can I have a tour of the factory ?
Yes we encourage you to visit the factory, we can offer a personalised tour of our factory located in the South Lakes in Cumbria, where you can experience our unique manufacturing process.
Is there a cost ?
All this is free of charge.
Do you have any advice for a self builder ?
Yes we do, below is a list of helpful hints
Always liaise with your local planning office on the colour, size and texture of brick acceptable for your plot.
Once you have narrowed down your selection of brick it is advisable to visit a completed project built in that brick, once you have finalised your choice of brick, arrange for a sample to go to the planners for approval.
Construct a quality control panel on site with your chosen brick & mortar, showing bond patterns and joint profile which should remain standing throughout the duration of the build.
When ordering bricks for your property, also consider purchasing enough for any additional work you may wish to carry out at the end of the project, such as boundary walls, garages or driveways. This may save you any excess haulage charges.
If you have detailed any special bricks for your project then make sure that they are ordered in plenty of time as most special shaped bricks are likely to be on a longer availability than standard bricks.
Be aware of any access problems that your plot may have as the majority of deliveries are made on articulated vehicles. More flexible transport is available on request.
Even though the bricks will be blended at the factory it is good site practice to ensure that a minimum of 3-4 packs are opened and used simultaneously.
Ensure that during construction your brickwork is covered up and kept dry at the end of each days work and during any rainstorms.
Check the latest information on VAT for self builders, for our helpful guide please contact the sales office
The images on this website and the samples we provide serve only as a guide. Our bricks are manufactured from a natural material and variations in shade will occur. The manufacturing process creates a naturally random appearance, which in itself forms the character within our bricks.